TERMS AND CONDITIONS, WAIVER AND RELEASE OF LIABILITY

1. Parents/guardians are solely responsible for the care and safety of a child/children whilst attending our workshop/party/session. Under no circumstances will parents/guardians be allowed to leave their child/children unattended during a workshop/party/session in the play area/facility.
2. The Messy Patch will not be liable if any Parent/guardian/guest/child/children that gets injured whilst at a venue or using any equipment or coming into contact with materials/food items during the play session that caused harm or illness.
3. The Messy Patch will not be liable for any loss or damages to personal possessions during the duration of a workshop/party/play session.
4. It is the responsibility of the parent/guardian before attending a workshop/party/session to inform The Messy Patch of any allergies that a child/children might have. It is also the sole responsibility of the parent/ guardian to ensure the child/children, does/do not interact with any items edible/non edible that may cause harm/illness/accident or an allergic reaction to a child/children.

5. The Messy Patch will not be liable for any marks, stains, or damages to clothing. All parents/guardians/child/children are recommended to wear clothing appropriate for our play sessions.
6. The Messy Patch staff will not be responsible for washing any items of clothing that children wear at our play session on the day.
7. We recommend that all materials/food items provided should not be consumed by the babies/toddlers as some products despite being edible, no toxic and hypoallergenic could potentially cause illness/harm/an allergic reaction.
8. Parents/guardians are responsible for supervising a child/children whilst playing with edible and non-edible items such as toys as this could be a potential choking hazard. The Messy Patch will not be liable for any illness, accident, death or allergic reaction found to be directly attributed by any items such as a food/material/or items provided during a play session.
9. All our Pop-up workshops/play groups are events hosted by the company itself and are open to the public for booking. These events should not be booked as substitute for our party services. The Messy Patch will not be liable for refunds, loss, costs or any damages of any kind if parents/guardians choose to book these sessions as a substitute for private party bookings.
10. The Messy Patch reserves the right to cancel an event due to staff illness, low attendance, safety, unforeseen circumstances such as and not limited to an Emergency. (Please read our Workshop and Party policy for more information )
11. The Messy Patch reserves the right to ask any parent/guardian to leave the play area/event at any time if they present any form of misconduct, health or safety concerns to the venue, staff and others attending our events.

 

Illness and COVID-19 Terms & Conditions

1. Parents/Guardians/Guests are advised to not attend the workshop/party/session with a child/children if they or the child/children are feeling ill and are a risk of infecting other parents/guardians/guests/children attending a workshop/party/play session.
2. If a parent/guardian/guest/child/child have suffered from any illness or flu like symptoms such as (Covid -19). It is advised to self-isolate for 14 days or more, and seek professional medical advice/care

1. We are committed to following all procedures and protocol regulations instructed by the government at our workshops/parties. The Messy Patch will not be liable should a parent/guardian/child/children be diagnosed with an illness or Covid-19 whilst at The Messy Patch. We will request that a parent/guardian/child/children leave the play area/facility if they pose a potential risk to others.
2. All parents/guardians/guests are responsible to inform The Messy Patch should you, your child/children show any symptoms related to any serious/ contagious illnesses, so that The Messy Patch can carry out the contact trace process and inform other parents/guardians.
3. Any parent/guardian/guest entering The Messy Patch Play area during a pandemic will be required to wear a face mask at all times. Children between the ages of two (2) and five (5) are required to wear a face mask however it is at the parents/guardian discretion as to whether the child/children wear a face mask, should the parents/guardian choose to allow their child/children (under five(5)) to not wear a face mask. The Messy Patch cannot be held liable for any infections/illness contracted, this including COVID-19, by the child/children.
4. In the event that we enter another lockdown, and The Messy Patch is not permitted to host workshops/parties due to restrictions and regulations, all workshops/parties will be postponed till further notice and no refunds will be offered for workshops/parties. Arrangements will be made for cancelled workshops/parties and new dates will be available once lockdown restrictions have been lifted by government.

 

Workshop Refunds & Cancellations

1. We regret we do not to provide refunds in the event of non-attendance and/or cancelled workshops/sessions by parents/guardians or The Messy Patch.
2. It is the responsibility of a parent/guardian to inform The Messy Patch if they are unable to attend a session or, should a parent/guardian not be able to attend the remaining sessions, these sessions may be assigned to an alternative individual such as a family member or friend. Missed workshops/sessions cannot be made up/or refunded, due to our workshop curriculum.
3. An upfront payment of the full amount of a workshop and/or session is required prior to the workshop date. Any parent/guardian that has not booked or paid for their child/children’s play session before hand may not enter the play area.
4. Please be advised that some of our hosting venues do not have indoor facilities for when its rainy/cold. These sessions will be postponed to an alternative date. We regret that no refunds for these sessions are given as parents/guardians have been made aware on our website before booking about the weather implications when booking at these venues.
5. Should any workshops be cancelled by The Messy Patch due to weather, venues capacity, staff illness, low attendance, or unforeseen circumstances such as an emergency, you will be notified prior to the session and arrangements will be made for the workshops/session for the next available date. If you are unable to make the alternative hosting date, a voucher will be sent over for your little one to attend a future session, should a parent/guardian not be able to attend the alternative date or future dates, their voucher may be assigned to an alternative individual such as a family member or friend. We regret that no refund will be given.

 

Party Bookings and Refunds

1. We regret we do not to provide refunds on deposits and/or full amounts in the event of a cancelled party.
2. A parent/guardian may postpone/reschedule a party for the next available dates. All postponed or rescheduled parties must be discussed and emailed to The Messy Patch a week prior to the date as we cannot be liable for all the preparation work that goes into a party.
3. In the event The Messy Patch is unable to host your party due to unforeseen circumstances such as a emergency or illness the parent/guardian will be contacted prior to the event and a full refund will be issued or the party may be rescheduled.
4. A fifty percent (50%) deposit is required to secure a party booking. All party booking deposits must be confirmed by making payment to The Messy Patch through our booking system within 2 days of a quote. The Messy Patch cannot reserve a party date without payment and will not be liable for a party that is booked on the same day/or time.
5. The outstanding amount for a party booking, must be settled a week prior to the party date.
6. Please be advised that the party packages will not be changed if there should be less attendance closer to the party date and that our party packages are not calculated per child attending. All our party packages are a (Up to package) so should there be a change in the amount of children attending the party, the party package will stay the same unless if there is an increase in the number of attendees that will surpass your booked Up To amount. In the event that there is more attendance than paid for, the party booker will be liable to pay the difference in balance within 1 day after the hosted event or on the day.

 

For example: A Up to 15 Party Packages was booked for 15 children but only 7 children will be attending now OR Your party is for 8 children only and not 15. The Up to 15 party package will still apply.

 

7. The Messy Patch does not accept CASH payments for any party bookings. All bookings need to be done through our booking system.
8. A travel fee could be charged if your party falls out of our hosting areas. This fee is calculated by the KM and petrol price at the time of the event.
9. Please be advised that The Messy Patch reserves the right to cancel any event / party if it falls out of our hosting areas or if there should be a hosting safety concern.
10. The Messy Patch provides sensory play party packs at an additional cost, this can be purchased directly on our website. We require a minimum of two weeks’ notice to prep and ensure party packs are delivered on time.
11. The Messy Patch does not offer any catering services, gazebos/umbrellas, party equipment/decorations, and/or venue hires. It remains the responsibility of the parent/guardian/person to ensure that The Messy Patch may host the party on the day, at the allocated venue. The Messy Patch will not be liable for any unforeseen circumstances regarding this point, such as and not only: (a) Venue cancellation (b) Weather.
12. We recommend hosting our play services in a nice shady spot in the garden. Our party packages can be hosted indoors on rainy days, it remains the responsibility of the parent/guardian to offer an alternative on such a day. Alternative areas such as a garage, patio or playroom work well for our set ups.
13. Due to party bookings, we will need to start our booked session on time to accommodate all our other events on the day, this is highly applicable for morning/mid-morning time slots. We recommend informing guests to arrive half an hour early so that our party service booked may start on time. Late arrival of guests will amount to less play time for children.
14. All standard party packages require a minimum of an hour to set up, but this could vary. If The Messy Patch does require additional time, we will contact the parent/guardian with the adjusted time required.
15. Messy Play party packages do not fall part of our other offered party packages. Both Messy Play and Craft Party Packages can be booked for the same party/event, but at separate costs. The costs of the packages will all be dependent on the number of children participating in each party services booked.
16. The Messy Patch staff are responsible for setting up, hosting and cleaning up the messy play/craft area on the day. Please be advised that our team are not hired to carry/lift equipment or clean/tidy other areas of the venue on the day. The area/venue provided on the day needs to be equipped/ready prior to the hosting day. If the area is found to be unfavourable an additional cleaning fee will be invoiced and less allocated play time will be given as the team have party schedules to maintain.
17. All our party packages offer our hosting staff to supervise children on the day during the messy play/craft party service, the amount of hosting staff is dependent on the party package booked. Please note that the staff will not be responsible to supervise children younger than one years old during the messy play/craft party service on the day. Children participating in craft party activities will be taken in groups by a The Messy Patch staff member to give each child individual attention.

 

Waiver and Release from Liability:

1. I/We agree to waive any and all claims that I/We may have or may have in the future against The Messy Patch, its officers, trustees, agents and employees, from any and all liability for any loss, damage, expense or personal injury, including death, due to ay cause whatsoever, including breach of contract, breach of negligence or breach of care.
2. To hold harmless and indemnify The Messy Patch from any and all liability for any property damage, loss or injury, including death, to any third party.
3. These terms will be binding on My/Our heirs, next of kin, executors, administrators, assignees and representatives.
4. I/We agree that any and all duties and obligations arising from this document shall be governed and exercised within the jurisdiction of the works shops.
5. Should any litigation arise, there will be exclusive jurisdiction within the area of the workshops/parties.